Terms and Conditions for ElevenAce.com
Last Updated: [20 May 2025]
Welcome to ElevenAce.com, a platform offering online tuition and courses for students across the UK, UAE, and India. By accessing or using our website (www.elevenace.com) or services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using our website and services, you agree to abide by these Terms and Conditions. If you do not agree with these Terms, please refrain from using the site.
2. Services Provided
ElevenAce.com offers online tuition and courses at school and college levels in various domains. These services are available to students located in the UK, UAE, and India.
We provide courses in the following formats:
Live online classes
Recorded video lessons
Interactive sessions and quizzes
Course materials and resources
3. Account Registration
To access certain features and services on ElevenAce.com, users must register for an account. You are required to provide accurate, complete, and up-to-date information during the registration process.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Payment Terms
ElevenAce.com accepts online payments for services through Stripe and Indian payment gateways. All payments for courses or tuition services must be made before accessing the content unless otherwise agreed.
By using our online payment system, you consent to the processing of payments through these third-party services. You acknowledge that we are not responsible for any issues related to payment processing, including payment failures or delays.
5. Fees and Charges
The fees for the services provided on ElevenAce.com are as specified at the time of purchase or subscription. All prices are quoted in local currencies (GBP, AED, INR) and may be subject to change.
Users are responsible for any additional charges such as taxes or fees that may apply.
6. Refund and Cancellation Policy
Refunds: Refunds will be considered on a case-by-case basis. If you are unsatisfied with the course or tuition service, please contact us within 2 days of purchase to request a refund.
Cancellation: You may cancel your subscription or course enrollment before the start date to receive a full refund[Under special circumstances as deemed by us]. After the course starts, no refunds will be provided.
7. User Responsibilities
By using our services, you agree not to:
Use the platform for any unlawful purpose.
Violate any local, state, or national laws in your jurisdiction.
Distribute any content that is harmful, offensive, or violates the rights of others.
Attempt to gain unauthorized access to our services or any other accounts, systems, or networks connected to our services.
8. Intellectual Property
All content on ElevenAce.com, including but not limited to courses, videos, images, designs, and trademarks, is owned by ElevenAce.com or its content providers and is protected by copyright, trademark, and other intellectual property laws.
You may not use, reproduce, or distribute any content without explicit permission from ElevenAce.com.
9. Third-Party Websites and Links
Our website may contain links to third-party websites or services that are not owned or controlled by ElevenAce.com. We are not responsible for the content, privacy policies, or practices of any third-party sites.
10. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please review the Privacy Policy to understand our practices.
11. Limitation of Liability
ElevenAce.com is not liable for any damages or losses arising from the use or inability to use our services, including but not limited to direct, indirect, incidental, special, or consequential damages.
We do not guarantee the availability, quality, or reliability of our services.
12. Termination
We reserve the right to suspend or terminate your account and access to our services at any time if we believe you have violated these Terms and Conditions.
You may terminate your account by notifying us in writing, but no refunds will be provided in the event of termination.
13. Changes to Terms
We may update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. Your continued use of our services after the changes are posted will constitute your acceptance of those changes.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of U.K., without regard to its conflict of law principles.
15. Contact Us
If you have any questions about these Terms and Conditions or wish to contact us for any reason, please reach out to us at:
Email: [info@elevenace.com]
Address: [Ilford, England]
By using ElevenAce.com, you agree to comply with these Terms and Conditions. Thank you for choosing ElevenAce!